Contact Us
Have a question, feedback, or need help? Send us a message and our team will get back to you. No account required.
How we respond
Email support
We respond to every message
Under 24 hours
Typical response time
No account needed
We'll reply to your email
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Frequently asked questions
How fast will I get a reply?
Most inquiries are answered in under 24 hours. Urgent issues (payment problems, account access) are prioritised and often answered within a few hours during weekdays.
Do I need an account to contact support?
No. Send the form on this page. We reply to the email you give — no sign-up required.
Where do I report a bug or security issue?
Use this contact form and select the relevant topic. For coordinated-disclosure security reports, mention security in the subject and we route it to our security team.
Can I request a feature?
Yes — feature requests are reviewed by the product team weekly. Include the problem you are trying to solve, not just the feature, so we can evaluate the underlying need.
How do I cancel a subscription?
Cancel from your Subscription page. Access continues until the end of the current billing period.