DMCA Takedown Policy

1. Designated agent for copyright claims

Under the US Digital Millennium Copyright Act (17 U.S.C. § 512(c)(2)), SignalFloor designates the following agent to receive notifications of claimed copyright infringement:

2. What to include in a takedown notice

A valid DMCA notice under § 512(c)(3) must include all of:

1. A physical or electronic signature of the copyright owner (or a person authorised to act on their behalf).
2. Identification of the copyrighted work claimed to have been infringed (or a representative list if multiple works).
3. Identification of the material that is claimed to be infringing, with enough specificity for us to locate it — the full URL on signalfloor.com is ideal.
4. Contact information for the complaining party: full name, postal address, telephone number, and email.
5. A statement that the complaining party has a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information in the notification is accurate and that the complaining party is authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.

Notices missing any of the above may be ignored without waiving our safe-harbor protection.

3. What happens after we receive a notice

In order, on receipt of a compliant notice:

1. We acknowledge receipt to the sender within 2 business days.
2. We remove or disable access to the allegedly infringing material expeditiously (typically same-day for unambiguous claims; up to 5 business days for claims that need investigation).
3. We notify the user who posted the material and provide them the content of the notice (minus the sender's personal contact details unless the sender consents to sharing).
4. We record the incident in our internal takedown log for the purposes of our repeat-infringer policy (§6).

4. Counter-notification

If you believe material you posted was taken down in error or misidentification, you may submit a counter-notice under § 512(g). A valid counter-notice includes:

1. Your physical or electronic signature.
2. Identification of the material and its location before removal.
3. A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address, telephone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or, if outside the US, the Eastern District of Virginia) and that you will accept service of process from the complaining party.

Valid counter-notices are forwarded to the original complaining party. If they don't file suit within 10-14 business days, we restore the material.

5. Bad-faith / fraudulent notices

§ 512(f) creates liability for knowingly material misrepresentations in a takedown notice or counter-notice. We reserve the right to forward suspicious notices to the target of the notice in full, and to ban the sending account if the pattern is abusive (e.g. competitor filing fake claims against legitimate providers).

6. Repeat-infringer policy

We terminate the accounts of users who receive multiple validated DMCA notices. Our threshold is 3 strikes in a rolling 12-month window; earlier termination is possible for egregious single incidents. Terminated users lose access to their SignalFloor account, their provider listings, and any undrawn earnings balance — though we process a final payout for the earned-but-not-yet-paid portion net of any refunds we owe copyright holders.

7. Physical-mail address (for formal service)

Email is the fastest route, but if you prefer postal mail or need to serve process, email legal@signalfloor.com first and we'll confirm the current mailing address. Because we operate remotely and our registered agent changes less often than our physical office, we prefer to share the address at the time of correspondence rather than publish it here where it'll drift.

8. Other intellectual property

This page covers copyright claims under the DMCA. Trademark disputes, right-of-publicity claims, and other IP concerns should go to legal@signalfloor.com.